Refund and Cancellation Policy

In order to enhance communication and promote understanding regarding our office’s financial policies, please read through the following information:

No Shows/Missed Appointments: Please note that once you have booked an appointment with us it means that we have reserved time in our schedule and prepared a treatment room exclusively for you. If you cancel your appointment less than 48 hours before it is scheduled to take place, you will be charged for the appointment.

Return Policy: All sales are final. There is no return or refund policy on services, products, or devices. 

Refunds for Unfinished Treatment: If a patient decides to discontinue treatment after it has been started, a full refund will not be given. When issuing a refund, cost of incurred tests, treatments, and physician time at $350 per hour will be deducted.

Patient Payment: The patient portion due for services rendered is expected at the time of service. If you are scheduled for telemedicine appointments, your payment is required 1 business day in advance. Payment must be received to receive prescriptions. Should an overpayment be made, the difference will be refunded. We accept all major credit cards.

Please note: supplements/products/detox are not included in the price of services/protocols.

If paying with credit or debit card, you will be responsible for 2% credit card fee.

We do not offer financing.

Pricing and plans are subject to change without notice.